Background
Saudi Post, the national postal service of Saudi Arabia, wished to improve
the efficiency of mail delivery and offer users electronic services to help them
track deliveries. The new system had to be campatible with the exisiting Mail
Delivery Management System (MDMS), be Web-enabled and easy to use for tracking,
monitoring and analyzing, and provide a user-friendly interface for both
residents and mail deliverers.
Solution
Motabei created an integrated AVL solution utilizing Intermec CN3
hand-held terminals (HHTs), which read the Intelligent RF Tags fixed inside post
boxes. Through the HHT, the postman is able to:
·
Establish proof of delivery by electronic signature or 2D
image
·
Confirm delivery to the correct post box by capturing the
ID from the RF Tag
·
Register post box defect or damage
The GPS component of the system is used both to help with routing and to
track movement for monitoring purposes. Features built into the system allow for
such functions as:
·
Finding the location of the vehicle or postman at any
time
·
Estimating delivery time
·
Optimizing and recalculating routes, if necessary
·
Alerts regarding speed or geographical limit violations
All information regarding cars, personnel, vacation time, expectations
management, mail types and historical data management are taken into
consideration in this system. In using the latest technologies to improve
efficiency and enhance postal procedures, the Wasel project has resulted in:
·
Lower costs
·
Faster delivery times
·
More productive postman performance
·
Accurate information for residents about when to expect
deliveries
·
Improved fleet performance, through preventive
maintenance alerts